oVice Subprocessors

Last Updated: October 27, 2026

oVice, Inc. (the “Company”) and its affiliates engage subprocessors and affiliates to provide services (including free trial use) through “ovice” (the “Services”) to Subscribers.

A subprocessor may be (i) a third-party processor engaged by the Company, or (ii) an affiliate of the Company that receives personal data from the Company and processes personal data on behalf of the Company’s Subscribers.

As a condition for allowing subprocessors to process personal data, the Company (and, where applicable, its affiliates) has entered into written agreements with each subprocessor. These agreements impose data protection obligations that provide protections equivalent to the technical and organizational measures the Company adopts to safeguard customers’ personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

For details on each subprocessor’s processing of personal data, please refer to the contractual terms and references listed under “1. Subprocessors” below.

1. Subprocessors

Entity Name

Processing Activities

Location

Amazon Web Services, Inc.
Cloud computing services
Storage of meeting room recording files
Amazon Bedrock (generation, summarization, analysis, and other processing of text in connection with AI chat features)

Reference Terms:
AWS Customer Agreement
AWS Service Terms
Privacy Notice
AWS Data Processing Addendum
AWS Supplementary Addendum
Amazon Bedrock Data retention
Amazon Bedrock abuse detection
United States
Datadog, Inc.
United States
Functional Software, Inc. (d/b/a Sentry)
United States
Google LLC
Google Analytics (analytics tool)
Google Speech-to-Text API (automatic speech recognition)
Google Translation API (automatic translation)
APIs provided by Google (generation, summarization, analysis, editing, and other processing of text, images, videos, music, and other content in connection with AI chat features)

Reference Terms:
Google APIs Terms of Service
Gemini API Additional Terms of Service
Google Privacy Policy
Gemini API Data Logging and Sharing
Google Cloud Data Processing Addendum
Google Cloud Privacy Notice
United States
OpenAI, LLC
ChatGPT API (meeting minutes creation)
OpenAI API (generation, summarization, analysis, editing, and other processing of text, images, and other content in connection with AI chat features)

Reference Terms:
Business Terms
Service Terms
Privacy Policy
Data Processing Addendum
Enterprise Privacy
Business Data Privacy / Security
United States
Anthropic PBC
Generation, summarization, analysis, and other processing of text in connection with AI chat features

Reference Terms:
Commercial Terms of Service
Privacy Policy
Data Processing Addendum
United States
Salesforce, Inc.
Customer relationship management (Sales Cloud), management of marketing activities, and email distribution (Marketing Cloud Account Engagement)

Reference Terms:
Main Services Agreement
Salesforce Data Processing Addendum
Salesforce Infrastructure & Sub-processors Documentation
Salesforce Trust & Compliance Documentation
United States
Iterable, Inc.
Email distribution to users

Reference Terms:
Master Services Agreement
All About GDPR
United States
Userflow, Inc.
Display of in-service user guides and conducting surveys

Reference Terms:
Terms of Service
USERFLOW DATA PROCESSING ADDENDUM
United States
Microsoft Corporation
United States
Revision History

Date

Change

Notes

June 14, 2023
Established oVice Subprocessors Policy
June 17, 2024
Revised to add subprocessors
December 25, 2025
Revised to add matters relating to AI Pass and inforeach
October 27, 2026
Revised to delete matters relating to AI Pass and inforeach, and Revised to add and delete subprocessors

The Company may, in connection with its future growth including the provision of new services, engage new subprocessors. In such case, the Company will provide notice through the applicable service help center or by email, in accordance with the requirements set forth in the relevant agreement between the customer and the Company.